Payment methods and payment terms

01Prepayment by bank transfer

Our standard payment method. After receiving your order, you will receive an order confirmation containing our banking details. Goods are dispatched once full payment has been received in our account.

• Account holder: A1-ESD Equipment GmbH
• Bank: Deutsche Bank PGK Düsseldorf
• IBAN and BIC: provided in the order confirmation
• Payment reference: your customer number and order number, for example 12345 / 100012345

02Purchase on account

For registered business customers with an existing trading relationship, we offer payment by invoice. Invoices are issued with a payment term of 2 days from the invoice date without deduction.

• Available to companies, authorities and public institutions only
• Requires prior credit assessment and account approval
• Payment term: 2 days from the invoice date without deduction
• Apply by e-mail to shop@fluidics-equipment.com

03Credit card via Stripe

You pay by Mastercard, Visa or American Express. Payment is processed by the payment service provider Stripe. Your card details are never stored on our servers at any point.

All credit card transactions are processed by Stripe in encrypted form. A1-ESD Equipment GmbH has no access to your full card details.

04PayPal

During checkout you will be redirected to PayPal and confirm the payment there with your PayPal account. After the payment is completed, you will be automatically returned to our shop.

PayPal payments are covered by PayPal Buyer Protection. The terms and conditions of PayPal (Europe) S.à r.l. et Cie, S.C.A. apply.

05Prices and taxes

We show every price without and with VAT. The net price is subject to the statutory value-added tax of currently 19 % (§ 12 para. 1 UStG), the gross price already includes it. VAT is shown separately on the invoice.

Applicable delivery and shipping costs are not included in the purchase price. They can be viewed on the "Shipping costs" page, are shown separately during the ordering process and are to be borne by you in addition.

For cross-border deliveries, additional taxes (e.g. in the event of an intra-Community acquisition) and/or duties (e.g. customs duties) may be payable by you in individual cases, however not to us as the seller, but to the competent customs or tax authorities there.

Customers from third countries (non-EU): Deliveries are generally made as export supplies pursuant to § 4 no. 1 lit. a UStG in conjunction with § 6 UStG without German VAT. Import duties and customs charges applicable in the destination country are borne by the buyer.

06Due date and default in payment

Unless otherwise agreed, the purchase price for prepayment orders is due immediately. For purchases on account (available to approved business customers only), the payment term is 2 days from the invoice date without deduction.

If the buyer is in default of payment, the seller is entitled to charge default interest. In transactions with businesses, the default interest rate is 9 percentage points above the respective base rate of the European Central Bank p.a. pursuant to § 288 para. 2 BGB. In transactions with consumers, the default interest rate is 5 percentage points above the base rate pursuant to § 288 para. 1 BGB.

In transactions between businesses, the seller is additionally entitled to a flat-rate default fee of EUR 40.00 pursuant to § 288 para. 5 BGB. The right to claim further damages caused by default remains unaffected.

07Retention of title

The delivered goods remain the property of A1-ESD Equipment GmbH until all claims arising from the business relationship have been paid in full (simple retention of title pursuant to § 449 BGB).

In the case of business customers, an extended retention of title applies: the reserved goods may be resold in the ordinary course of business. The buyer hereby assigns to A1-ESD Equipment GmbH all claims arising from the resale up to the invoice amount. A1-ESD Equipment GmbH accepts this assignment. The buyer remains authorised to collect the assigned claims as long as they meet their payment obligations.

Any processing or transformation of the reserved goods by the buyer is always carried out on behalf of A1-ESD Equipment GmbH. If the reserved goods are processed together with objects not belonging to us, we acquire co-ownership of the new item in proportion to the value of the reserved goods relative to the other processed items at the time of processing.

08Data security

Our entire online shop is protected by TLS/SSL encryption (256-bit). All personal data, including payment information, is transmitted exclusively in encrypted form.

• Credit card data is processed directly by Stripe, we do not store any card numbers.
• Stripe is PCI-DSS Level 1 certified, the highest security level.
• PayPal transactions are covered by PayPal Buyer Protection.
• Data processing is carried out in accordance with the GDPR and the TDDDG.

09Electronic invoicing (e-invoice)

Since 1 January 2025, A1-ESD Equipment GmbH is able to receive and process structured electronic invoices in XRechnung or ZUGFeRD 2.0.1+ format in accordance with the requirements of the German Growth Opportunities Act (§ 14 UStG new version).

Upon request, we also issue your invoices as machine-readable e-invoices. Please indicate your preferred format and your Leitweg-ID (for public authorities) when placing your order.